Claudia
Front deskAnswers every call and text, runs your AI receptionists, follows up with leads and keeps your calendar full.
Named after the cloud everything in Fenn lives in.
Patient acquisition for medical practices
Every call answered. Every lead booked.
Fenn runs your ads, answers every call with an AI receptionist, follows up by text until they book, and shows you the revenue it brings in, live.
Live callEmma
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Virginia, United States
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2 more calls happening nowSee how it works ›
What practices see in Fenn when a call comes inDemo practice · Kat Aesthetics
Who it's for
Built for practices that want patients, not more software to learn.
Not for you if Pass
- Your calendar is already full for months
- You want a tool to set up and run yourself
- You'd rather not know which ads actually pay
- You want to text people who never asked to hear from you
For you if Let's talk
- You run a med spa, dental, dermatology or any medical practice
- Calls go to voicemail after hours, at lunch or when it's busy
- Leads come in but nobody follows up fast enough
- You want to see booked consults and revenue, not just clicks
What you get
From first ad to paid visit.
From ad to paidLast 30 days
Leads
0
Booked
0
Showed
0
Paid
0
40%80%72%
Meta ads 88
Google ads 29
Website 18
Emma picked up in 1 ring · 11:42 PM
Sarah MitchellEmma is replying
Booked consultsLast 30 days
0↑ 42%
Revenue paid$0
Show rate0%↑ 4%
Speed to lead0 sec↓ 12 sec
Your AI team
Three teammates who never clock out. Claudia talks, Flora grows, Brex builds.
Flora
GrowthRuns your ads and offers, and brings past patients back for touch-ups and reviews.
From flowers. A gardener's patience keeps your practice in bloom.
Brex
BuilderBuilds your website, funnels, lead forms and workflows by chat, in minutes. Or brings your old website over.
From bricks. He lays yours one by one, with steady hands.
Ask Fenn
Ask anything. Fenn knows your whole practice.
- Answers in plain wordsHow many consults, which ads paid, who's due back. With the numbers to prove it.
- Builds by chatA new receptionist, a landing page, a holiday campaign. Just say what you need, or call in Claudia, Flora or Brex.
- Asks before it changes anythingEvery change waits for your click. Press ⌘ J from anywhere in Fenn.
Ask Fenn anything…
Emma
Answering calls
“Hi, I'm Emma from Fenn. Thanks for calling, how can I help you today?”
Run as many receptionists as you need
AI receptionist
Sounds like your front desk. Never puts anyone on hold.
AnswersEvery call, day and night
AccentsAmerican
British
Mexican
Indian
AmericanBritishMexicanIndianBooks intoYour booking software, or Fenn's calendar
Passes callsTo your team when a person is needed
Try it firstTalk to it in your browser before it takes a call
NeverGives medical advice. Emergencies go to 911.
Or clone a voice patients already know
Record two minutes on your phone and drop the file in. Claudia sets up the rest, one question at a time.
All in one place
Everything a practice needs to grow, in one login.
Leads inbox
Every lead from ads, forms and calls, with how fast you replied.
Live Radar
Brings back people who started your form and left before pressing send.
Every conversation
Calls, texts, emails and follow-ups in one place. Fenn replies until you take over.
Websites, funnels and forms
Templates made for med spas, dental and wellness. Or bring your own website over.
Calendar and booking links
A calendar your team can live in, plus links patients book themselves.
Workflows
Start from a ready-made one: speed to lead, reminders, no-show rebooks, reviews.
Campaigns and reviews
Ready-made holiday offers and win-backs, and more five-star reviews.
Billing you can see
What you owe this month, updated within seconds. No surprises.
Works with your software
Keep your booking software. Fenn connects to it.
Boulevard
Meevo
Zenoti
Mindbody
Moxie
Aesthetic Record
PatientNow
CareStack
Dentrix
Open Dental
Curve Dental
Google Calendar
Outlook
HubSpot
HighLevel
Med spa and dental software, calendars, CRMs and ad platforms.We set up every connection for you.
Patient privacy
Built for medical practices, patient privacy first.
No tracking pixels
The pages and forms we build carry no ad pixels, no tracking cookies and no visitor tracking.
Calling rules built in
Texts and calls only reach people who asked to hear from you, 9 AM to 8 PM their time. STOP always works.
Every look is logged
Recordings stay private. Each time someone opens a patient's details or plays a call, Fenn records who and when.
Your data stays in the USA
Every call, record and AI answer is stored and processed in the United States. Nowhere else.
FAQs
Got questions? We've got answers.
Still unsure? Bring your questions to a short call. No pressure, no pitch marathon.
Book a callWhat does Fenn do?
Fenn finds new patients for your practice and makes sure none slip away. We run your Meta and Google ads, an AI receptionist answers every call day and night, follow-ups go out by text, and your portal shows booked consults and revenue live.
Does the AI receptionist replace my front desk?
No. It answers the calls your team can't get to: after hours, weekends, lunch, and when the lines are busy. It passes the call to your team whenever a caller needs a person, and it never gives medical advice.
Do I have to change my booking software?
No. Bookings stay in the software you already use, like Boulevard, Meevo, Zenoti, Mindbody, CareStack or Dentrix. If you don't have one, you can use Fenn's calendar.
Can I keep my practice phone number?
Yes. Patients keep dialling the number they know. We forward it to your receptionist behind the scenes, or get you a new local number if you'd like one.
How much of my time does it take?
Very little. Fenn is done for you: we set up the ads, the receptionist, the follow-ups and every connection. You approve the important things and check your numbers whenever you like.
How do you handle patient privacy?
We treat patient details as protected health information. There are no tracking pixels on the pages we build, every look at patient data is logged, recordings stay private, and texts and calls only go to people who asked to hear from you, within calling hours. Read our Privacy Policy for the details.
Where is my data kept?
In the United States, all of it. Your practice's records, calls, texts and everything Fenn's AI reads or writes are stored and processed in the US, never anywhere else.
How does billing work?
We'll walk you through pricing on the call. Usage like calls and texts shows in your portal as it happens, so you always know what you owe before the month ends.
Can anyone sign up?
Fenn is invite-only for now while we work closely with each practice. Book a call and we'll see if it's a fit.
Let's grow
Your next patient is calling right now. Let's make sure someone answers.
One short call to see what Fenn would look like for your practice.